At Silas Roamer, we proudly ship our travel accessories, luggage, and tech essentials worldwide. Below is everything you need to know about our shipping process.
1. Shipping Coverage
We offer worldwide shipping to most countries. If your location is not eligible for delivery, we will notify you after your order is placed.
2. Processing Time
Orders are typically processed within 1–3 business days from the time of placement. Processing may take slightly longer during peak seasons or promotional events.
3. Delivery Time
Estimated delivery times vary by location:
Domestic (within our main operating region): 5–8 business days
International orders: 8–15 business days (depending on customs and destination)
Please note that delivery times are estimates and not guaranteed. Delays may occur due to customs, local holidays, or courier service disruptions.
4. Shipping Charges
Shipping costs may vary based on your destination and the weight of your order. Exact charges will be shown at checkout before confirmation.
5. Payment Method
We currently accept Cash on Delivery (COD) only.
You will pay the full order amount to the delivery agent upon receiving your package.
6. Order Tracking
Once your order has shipped, we may provide a tracking number depending on the courier partner. Tracking details will be shared via email or SMS where applicable.
7. Delivery Attempts and Rejections
If the delivery fails due to incorrect shipping details or if the package is rejected at the time of delivery:
The order will be marked as undeliverable
You may be restricted from placing future orders without confirmation
Please double-check your address and contact number when placing an order.
8. Customs, Duties & Taxes
For international orders, customs duties or taxes (if any) are the responsibility of the customer. These charges are not included in our product or shipping prices.
9. Contact Us
If you have any questions about your order or shipping status, contact our support team at:
Email: [email protected]